When using an Umbrella service, unlike PAYE, your payments are allocated manually.
This means that when your agency sends the payment to us we have to manually allocate the payments based on remittance advices sent to us by your agency (this is because most agencies send a bulk payment for multiple contractors which needs to be broken down).
Once the remittance advice and payment has been matched up, your payment will be entered onto a payfile and paid to you usually within an hour of being received.
Some agencies send their remittances late in the day which means that we can’t pay you until then. We do however have a same day payment guarantee meaning that as long as your agency has sent both the payment and remittance advice before 7pm, you will be paid on the same day up to 10pm. Most payments are sent much earlier than this though.